It’s easy enough to offer you a stack of products. It’s a little harder to integrate all of that together properly. But what many find extreme difficulty with is proper service after the sale — at least affordably. And while others promise quality post-sale service, Creative A/V and Automation has a defined, structured system in place to guarantee it. Parasol services allow us to ensure the response time and level of care you expect, and it’s all up to you what that means. We offer these services with every system, and while not mandatory, can be critical in enjoying increased peace of mind. 24/7 support is a phone call or click away. And if you need more, we’re there for you.
- 24/7 phone, email and text support means you’ll never be stranded with a tech issue!
- Our oversight system allows you to monitor your system through an easy-to-use app, right from your own device!
- If it’s connected, we can monitor it! But no worries — we can only monitor system status and hardware communications. Your private information such as passwords, website traffic, and surfing habits remain secure!